{"id":2630,"date":"2022-07-03T16:39:16","date_gmt":"2022-07-03T15:39:16","guid":{"rendered":"https:\/\/akasavran.com\/?page_id=2630"},"modified":"2022-07-03T16:51:07","modified_gmt":"2022-07-03T15:51:07","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/akasavran.com\/fr\/politique-de-retour\/","title":{"rendered":"Politique de retour"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2630\" class=\"elementor elementor-2630\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-89057d5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"89057d5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2f30c6e\" data-id=\"2f30c6e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5e87885 elementor-widget elementor-widget-heading\" data-id=\"5e87885\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-xl\">Politique de retour<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79298b8 elementor-widget elementor-widget-text-editor\" data-id=\"79298b8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div data-custom-class=\"body\"><div><div class=\"MsoNormal\" style=\"text-align: center; line-height: 115%;\" align=\"center\"><div class=\"MsoNormal\" style=\"text-align: left; line-height: 150%;\" align=\"center\"><span style=\"font-size: 15px;\"><span style=\"color: #595959;\"><strong><span data-custom-class=\"subtitle\">Derni\u00e8re mise \u00e0 jour le 03 juillet 2022<\/span><\/strong><\/span><\/span><\/div><div class=\"MsoNormal\" style=\"text-align: left; line-height: 150%;\" align=\"center\">\u00a0<\/div><\/div><div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px; line-height: 115%; font-family: Arial; color: #595959;\">Merci pour votre achat. Nous esp\u00e9rons que vous \u00eates satisfait de votre achat. Toutefois, si pour une raison quelconque vous n'\u00eates pas satisfait de votre achat, vous pouvez nous le retourner pour obtenir un cr\u00e9dit ou un \u00e9change. Veuillez voir ci-dessous pour plus d'informations sur notre politique de retour.<\/span><\/div><\/div><div style=\"line-height: 1.5;\">\u00a0<\/div><div><div class=\"MsoNormal\" style=\"line-height: 115%;\" data-custom-class=\"heading_1\"><a name=\"_iwimutmowezb\"><\/a><strong><span style=\"line-height: 115%; font-family: Arial; font-size: 19px;\">RETOURS<\/span><\/strong><\/div><\/div><div style=\"line-height: 1.5;\">\u00a0<\/div><div><div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px; line-height: 115%; font-family: Arial; color: #595959;\">Tous les retours doivent \u00eatre envoy\u00e9s dans les trente-cinq (35) jours suivant la date d'achat, le cachet de la poste faisant foi. Tous les articles retourn\u00e9s doivent \u00eatre dans un \u00e9tat neuf et non utilis\u00e9, avec toutes les \u00e9tiquettes d'origine.<\/span><\/div><\/div><div style=\"line-height: 1.5;\">\u00a0<\/div><div><div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"heading_1\"><a name=\"_16t1v96tankw\"><\/a><strong><span style=\"line-height: 115%; font-family: Arial; font-size: 19px;\">RETOUR PROCES<\/span><\/strong><\/div><\/div><div style=\"line-height: 1.5;\">\u00a0<\/div><div><div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px; line-height: 115%; font-family: Arial; color: #595959;\">Pour retourner un article, veuillez envoyer un courriel au service client\u00e8le \u00e0 l'adresse support@akasavran.com pour demander un num\u00e9ro d'autorisation de retour de marchandise (RMA). Apr\u00e8s avoir re\u00e7u un num\u00e9ro RMA, placez l'article en toute s\u00e9curit\u00e9 dans son emballage d'origine et joignez votre preuve d'achat, puis envoyez votre retour \u00e0 l'adresse suivante :<\/span><\/div><div class=\"MsoNormal\" style=\"line-height: 1.1;\"><span style=\"font-size: 15px;\"><span style=\"line-height: 115%; font-family: Arial; color: #595959;\">\u00a0<\/span><\/span><\/div><div class=\"MsoNormal\" style=\"line-height: 115%;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px;\"><span style=\"line-height: 115%; font-family: Arial; color: #595959;\">AKA SAVRAN<br \/><\/span><\/span><\/div><div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px;\"><span style=\"line-height: 115%; font-family: Arial; color: #595959;\">A l'attention de : Retours<\/span><\/span><\/div><div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px;\"><span style=\"line-height: 115%; font-family: Arial; color: #595959;\">RMA #<\/span><\/span><\/div><div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px;\"><span style=\"color: #595959;\">Liendertseweg 62B<\/span><\/span><\/div><div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px;\"><span style=\"line-height: 115%; font-family: Arial; color: #595959;\">Amersfoort, Utrecht 3814PL<\/span><\/span><\/div><div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px;\"><span style=\"line-height: 115%; font-family: Arial; color: #595959;\">Pays-Bas<\/span><\/span><\/div><\/div><div style=\"line-height: 1.1;\">\u00a0<\/div><div><div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px; line-height: 115%; font-family: Arial; color: #595959;\">Les frais de retour seront pay\u00e9s ou rembours\u00e9s par nous.\u00a0<\/span><\/div><div class=\"MsoNormal\" style=\"line-height: 1.5;\">\u00a0<\/div><div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"heading_1\"><a name=\"_qxq7t4ufn5pr\"><\/a><strong><span style=\"line-height: 115%; font-family: Arial; font-size: 19px;\">REMBOURSEMENTS<\/span><\/strong><\/div><div class=\"MsoNormal\" style=\"line-height: 115%;\"><a name=\"_kcap2nw8xg2p\"><\/a><\/div><div class=\"MsoNormal\" style=\"line-height: 1.5;\">\u00a0<\/div><div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px; line-height: 115%; font-family: Arial; color: #595959;\">Apr\u00e8s avoir re\u00e7u votre retour et v\u00e9rifi\u00e9 l'\u00e9tat de votre article, nous traiterons votre retour ou votre \u00e9change. Veuillez pr\u00e9voir au moins sept (7) jours \u00e0 compter de la r\u00e9ception de votre article pour traiter votre retour ou votre \u00e9change.\u00a0Nous vous informerons par e-mail lorsque votre retour aura \u00e9t\u00e9 trait\u00e9.<\/span><\/div><div class=\"MsoNormal\" style=\"line-height: 115%;\"><a name=\"_gjdgxs\"><\/a><\/div><div class=\"MsoNormal\" style=\"line-height: 1.5;\">\u00a0<\/div><div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"heading_1\"><a name=\"_33ujiidflcnn\"><\/a><strong><span style=\"line-height: 115%; font-family: Arial; font-size: 19px;\">EXCEPTIONS<\/span><\/strong><\/div><div style=\"line-height: 1.1;\" data-custom-class=\"body_text\" data-empty=\"true\"><span style=\"color: #595959;\"><span style=\"font-size: 15px;\">\u00a0<\/span><\/span><\/div><div style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"color: #595959;\"><span style=\"font-size: 15px;\">Pour les produits d\u00e9fectueux ou endommag\u00e9s, veuillez nous contacter en utilisant les coordonn\u00e9es ci-dessous pour organiser un remboursement ou un \u00e9change.<\/span><\/span><\/div><div style=\"line-height: 1.5;\" data-custom-class=\"body_text\" data-empty=\"true\">\u00a0<\/div><div style=\"line-height: 1.1;\" data-custom-class=\"body_text\" data-empty=\"true\">\u00a0<\/div><div style=\"line-height: 1.5;\" data-custom-class=\"body_text\" data-empty=\"true\"><span style=\"color: #595959;\"><span style=\"font-size: 15px;\"><strong>Note.<\/strong><\/span><\/span><\/div><div style=\"line-height: 1.5;\" data-custom-class=\"body_text\" data-empty=\"true\">\u00a0<\/div><div style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px; color: #595959;\"><strong style=\"font-weight: bold; color: #000000; font-family: sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"font-size: 13px; color: #595959;\">\u00a0 \u00a0 \u00a0<strong style=\"font-weight: bold; color: #000000; font-family: sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; background-color: #ffffff;\"><span style=\"color: #595959; font-family: sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important;\">\u25cf\u00a0<\/span><\/strong>\u00a0 \u00a0\u00a0<\/span><\/strong>Les articles en solde sont VENDUS et ne peuvent \u00eatre retourn\u00e9s.<\/span><\/div><div style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px; color: #595959;\"><strong style=\"font-weight: bold; color: #000000; font-family: sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"font-size: 13px; color: #595959;\">\u00a0 \u00a0 \u00a0<strong style=\"font-weight: bold; color: #000000; font-family: sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; background-color: #ffffff;\"><span style=\"color: #595959; font-family: sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important;\">\u25cf\u00a0<\/span><\/strong>\u00a0 \u00a0\u00a0<\/span><\/strong>Le retour et le remboursement, comme mentionn\u00e9 pr\u00e9c\u00e9demment dans la politique de retour, ne seront accept\u00e9s que si l'article est en parfait \u00e9tat, tout signe de dommage refusera toute forme de remboursement.<\/span><\/div><div style=\"line-height: 1.5;\">\u00a0<\/div><div style=\"line-height: 1.5;\" data-custom-class=\"heading_1\"><span style=\"font-size: 19px; color: #000000;\"><strong>QUESTIONS<\/strong><\/span><\/div><div style=\"line-height: 1.5;\">\u00a0<\/div><div style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px; color: #595959;\">Si vous avez des questions sur notre politique de retour, veuillez nous contacter :<\/span><\/div><div style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px; color: #595959;\">support@akasavran.com<\/span><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politique de retour Derni\u00e8re mise \u00e0 jour le 03 juillet 2022 Merci pour votre achat. Nous esp\u00e9rons que vous \u00eates satisfait de votre achat. Toutefois, si vous n'\u00eates pas enti\u00e8rement satisfait de votre achat pour quelque raison que ce soit, vous pouvez nous le retourner pour obtenir un cr\u00e9dit ou un \u00e9change. Vous trouverez ci-dessous de plus amples informations sur notre politique de retour. RETOURS Tous les retours [...]<\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"_links":{"self":[{"href":"https:\/\/akasavran.com\/fr\/wp-json\/wp\/v2\/pages\/2630"}],"collection":[{"href":"https:\/\/akasavran.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/akasavran.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/akasavran.com\/fr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/akasavran.com\/fr\/wp-json\/wp\/v2\/comments?post=2630"}],"version-history":[{"count":0,"href":"https:\/\/akasavran.com\/fr\/wp-json\/wp\/v2\/pages\/2630\/revisions"}],"wp:attachment":[{"href":"https:\/\/akasavran.com\/fr\/wp-json\/wp\/v2\/media?parent=2630"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}